While standard methodologies and techniques are helpful, this is never a cookie-cutter process and each engagement is customised for each customer and their unique needs. For Digital Business Transformation projects I prefer to adapt the THRIVE framework created by Rob Llewelyn to the specific needs of each engagement and organisation.
The Key Principles of THRIVE Framework are:
Transformation: Explore how transformation is about creating a new future, without the constraints of the past while change simply creates a better version of the past. Many other disciplines are all needed to deliver a transformation like change management, portfolio management, benefits realization management, program and project management, technology management, risk management and governance management to name a few.
Holistic: Transformation requires a fundamental shift in multiple components of an organisation. Governance, mindsets, business models, innovation, digital use cases, etc. THRIVE equips you to facilitate a holistic approach to transformation, and avoid the blinkered and siloed approaches that many take.
Response: Helping organisations respond strategically to the opportunities and threats they are presented with - both inside their organisation, and externally in the market. And how to encourage appropriate leadership mindsets, workforce culture and capabilities required to transform strategy into reality.
Innovation: While Cloud, Mobile, the Internet of Things and Robotics, etc. can bring about the most rewarding business transformation when used strategically, only through the innovative convergence of digital technologies can companies truly transform through new business models and ways of working.
Value: Transformation must create value, and so value needs to be measured, which means transformation leaders need to ensure they are gathering the right data to measure both the tangible and intangible value of digital business transformation, and reporting it to executives.
Enterprise: We work on how transformation is achieved by encouraging, embracing and educating people from across the enterprise and building a collaborative culture of new capabilities and mindsets. Opportunities to upgrade workforce capabilities need to be identified and people made to feel safe and comfortable about innovation, success and failure.
My mission is to create relationships, not transactions and my promise is that I'll be there, as questions or issues arise, every step of the way until we get to the desired outcome.